Frequently Asked Questions

Does China-art-discount Has MOQ?

China-art-discount has no minimum order quantity, and we can ship single item samples or large orders worldwide.

Is It Safe To Shop At China-art-discount.com?

At China-art-discount.com, we go to the extreme to ensure the safety of our customers’ information. We do not store your payment information on the website. Payments made through PayPal are processed by Paypal company, It is considered to be secure and trustworthy. We also do not disclose your information to third parties. For more details, please see our privacy notice.

I Want To Order Some Products

Please place orders using our online shop system for products you like.It is also very easy to register with China-art-discount.com and start ordering right away.Please don't attempt to place orders by email, fax, or phone unless some special occasions.Please discuss with our customer service representative.Any products added to your online cart remain there until you remove them, or check them out.

Can An Order Be Made Without Using The Website?

We prefer our customers to order through our website. You can place orders directly for the products you like.   However, if you want to order in other ways, or have questions about ordering, please contact our customer service representatives by email or call us in our working hours.

What If I Am Making A Large / Bulk Order?

We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully.   For large volume order quotation,our VIP Customer Manager wish to serve you.   Email: Info@China-art-discount.com

Is There A Catalog/Pricelist Available?

Due to the dynamic nature of our product line as well as well as our effort to provide lowest price to our customer,  compiling a catalog would not be very fruitful.  Our website contains all the information we have on our products.   If you have any specific question, we welcome you to contact our customer service representatives.

May I see the quality before delivery?

Of course. We will take each picture a qualified digital photo for your checking. If you are satisfied with the effect, we deliver to you. If not, we will approve it until you are satisfied. For pictures more than one reproductions, we will send you the photo of the first reproduction, if approved by you, we will continue the rest ones.

Can you make a painting that is not on your site?

Yes, our artist can make any painting you want. These are all professional reproduction painters. Just send an e-mail to info@china-art-discount.com with the picture of the painting and the size you want it. We will tell you the price, no obligations.

I Want To Cancell An Order Placed Wrongly

1. - CANCELLATION BEFORE PAYMENT
If you have not paid for your order, there is no need to contact us to cancel it.  We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.
We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order.
You are under no obligation to follow through and pay for an order just because you checked out your cart online. If you want to do test orders to save certain invoices for later you are welcome to do this.
If your order is more than a week old please note you may not be able to "reactivate" it by sending payment, because the prices of the items may have changed as well as the shipping rates and the currency conversions. You may need to repeat the order with a new cart.

2. - WITHDRAWING AN ORDER AFTER PAYMENT
If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.
If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.
If the goods have already been delivered we cannot cancel or change the order.
If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us.
If the order is in an early processing stage you may be able to change your mind and cancel the total order.You can ask for an refund or keep your payment as a credit.

Important Information About China-Art-Discount

At China-art-discount.com, we strive to provide our customers the best products with the best service at the best price.  All the products listed on China-art-discount.com are available to buy right now, either as single samples or larger wholesale orders, there is no Minimum Order Quantity.
Orders are shipped by courier directly to any address worldwide. Drop-shipping is available on all orders.  Payment for orders is in full, in advance, by Paypal (allows credit cards) , Bank Transfer Or Westen Union.
China-art-discount does not add any hidden charges or sales taxes. However the buyer is responsible for any import duties applicable in their own country. Normally any taxes levied are charged on delivery by the courier. China-art-discount is unable to quote tax rates or offer formal tax rates advice.